INTEGRITY & RELIABILITY
We act in the right way, with honesty, consistency, accountability and transparency in order to gain the trust and respect of those we have in front of us (colleagues, society, customers).
We forget our ego and work for the group; we share our experiences and knowledge with colleagues, partners and the society based on public benefit scope and our consumers’ needs.
We show understanding and solidarity towards the needs of others and their weaknesses. We recognize when we don't know something and ask for help. We share the success.
We act in humane manner and confidentially in order to offer and/or help to the point that we are allowed, without discriminations either these are political, religious or racial.
We face the immediate problem without ignoring the bigger picture and we are sensitive to how the actions of one can affect the others.
We represent water which is natural wealth, it is life.
We may not have as much water as we want, but we can have as much water as we need.
Our actions identify with our respect to this, but also to the rest of the elements that make up our environment.
INNOVATION AND CONTINUOUS IMPROVEMENT
We implement innovations and have faith in ourselves, we know where we're going, we show the way forward and we are the first to follow it.
We improve in all areas, including that of quality, service and other strategic goals.
We remain committed to our values and strategic goals. Each of us is a leader in his duties.
PERSONAL INTEREST AND PRIDE
We have pride in the way we act and feel the urge for immediate action and response.
SAFETY AND HEALTH
We care for our own health and safety, for that of our customers and the general public.