The security deposit is payable on opening of the account.
Security deposits are paid in order to secure settlement of the customer liabilities with respect to their water bills, but also for the protection of the owners in the likelihood of abandonment of the premises by the tenant, without settlement of the bill. The owner is refunded the security deposit on sale of the property and the tenant is refunded when he moves out of the premises, in both cases, after a final invoice is issued and settled. The security deposit can only be returned when a written request is made within one (1) year from the date of the water supply disconnection or consumer change. In the absence of a written request within one (1) year, the security deposit is transferred to the Water Board.